I'm your go-to person for the hidden gems, best restaurants and the absolute best things to do in the city that never sleeps. The Empire Hotel: The Chuck Bass of locations - See 8,450 traveller reviews, 1,891 candid photos, and great deals for The Empire Hotel at Tripadvisor. As the Assistant General Manager, I am so pleased to hear our location and service exceeded your expectations. It was fun and close to a lot of great restaurants, shopping and Columbus Circle. Friendly staff. Location location location. TV is big and plenty of channels, most of the news channels were only covering the primaries so struggled to find news about the UK.The room was fairly small but that was fine, we were there to see the city!The staff were friendly, the doormen were chatty and helped you hail taxis and gave directions. I look forward to hearing from you.Regards,Jennifer Baldwin. My apologies for the couple of challenges took place and hope you visit us once again soon. Price of hotel was ok for NYC. The Penthouse suite of the Empire hotel is the Upper West Side residence of Chuck Bass and Nate Archibald as of season 3. Discover genuine guest reviews for Empire Hotel, in Upper West Side neighbourhood, along with the latest prices and availability – book now. As a traveler outside the US it was frustrating that there was no WiFi available in the room, you need to go to the lounge/lobby area. I’m so happy to see that you enjoyed your stay at The Empire Hotel. Required fields are marked *. JavaScript is required in order to use this site. Please enable JavaScript in your browser. more. Cons - very expensive - the room, the items in the room, the bar, the pool is tiny, the hotel was very busy in the evening as they have a rooftop bar, we had a cockroach in our room but they did upgrade/move us quite quickly and offered to help with our luggage, staff were ok but not overly friendly, terrible wifi. Pleasantly surprised with a room upgrade when checking in. 5 reasons why myNY will make creating your itinerary easy! Blair Waldorf's 5th Avenue Penthouse Chuck Bass' Empire Hotel Suite Dan Humphrey's Brooklyn Loft Serena Van der Woodsen's Penthouse The Bleecker Inn Lilly's Wedding Episodic Sets Chuck Bass' Empire Hotel Suite Dan Humphrey's Brooklyn Loft Serena Van der Woodsen's Penthouse The Bleecker Inn Lilly's Wedding Episodic Sets The pool closes at 9pm which sucks. Payments made by partners impact the order of prices displayed. The front desk was extremely attentive and professional. Also we were told 20% off at restaurant Chowder, and at pool top, but we only got 10% discount. As the Assistant General Manager I would like to apologize for the challenges you experienced with your room. Review collected in partnership with this hotel. Ever since I’ve been exploring this amazing city for Loving New York I’ve grown to love it even more. Please see our partners for more details. Please send me your booking details so I can further review your interaction with our Concierge staff.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com. Get exclusive content, real insider tips, and the best deals in NYC for FREE! Please write to me directly for your next stay , I would like to handle your reservation personally.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com. Central Park is literally a 5 minute walk away, a little slice of paradise in such a busy city. We had a great stay at the Empire Hotel in May for 2 nights. Please see our partners for more details. Housekeeping was great and we did not have any problems with towels like other reviewers.The staff at the front desk were very friendly and efficient, Aretha checked us in and Victor who renewed our key card after we left the roof bar in the early hours, was still there at noon and checked us out - I hope he has managed to get the time back =). This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, CarlosOrihuela, Manager at The Empire Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I am sorry to learn that you had such an experience in our hotel. Is that enough? Please send me the details of your reservation so I can look further into this matter.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com, This is the version of our website addressed to speakers of English in Australia. Check in and check out were simple and hassle free.Hotel bar was nice but pricy so we only had one drink in our week and there's plenty of bars around so that was fine with us.The only reason I gave it 4 and not 5 is that for a week the clothes storage isn't great, there is only two draws and 6/7 hangers so I had to be very creative with unpacking, and had to store the cases creatively.I would stay again!! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Great location an excellent serviceThe room was just too small for 2 people for 4 nightsGreat cocktail bat, Dear sw44London,Thank you for taking the time to provide us with your feedback on your most recent stay at the Empire Hotel. Cannot wait to go back! Apart from concierge, the hotel is lovely and in a great location, would stay there again. The bathroom was small and the shower flooded the bathroom, when we talked to to reception about this we were told "it's supposed to do that" which is obviously rubbish and it is just poorly designed. At night, there's a rooftop club that's really popular, and you don't have to wait in line if you are a hotel guest. Please see our partners for more details. OUR BEST ARTICLES JUST FOR YOU. The rooms are clean and have enough space, especially for a New York hotel room. The iconic Empire Hotel New York is well known as the empire of Chuck Bass from the television series Gossip Girl. I wouldn't return. I stayed there for one reason and one reason only - Chuck Bass "bought" it. Otherwise everyone was really friendly and helpful.More, Dear KellyHayes17,Thank you so much for taking the time to write your feedback. It was fun and close to a lot of great restaurants, shopping and Columbus Circle. Your email address will not be published. I know we have rooms that will exceed your expectations as they are more spacious and are the main reason why Chuck Bass bought the Empire! The room itself was small, VERY dirty and old. PJ clarkes next door is a must though. I am sure many of you are also familiar with the great Empire Hotel rooftop bar, that allows you to have fantastic views of the Upper West Side and Central Park. Log into myNY and start planning your New York trip. I am very sorry to learn about your most recent experience in our hotel. Cannot wait to go back!More, Marlena BThank you for a great review and feedback and service that you received during your stay. $9 for a bottle of water? I'd go outside. The swimming pool is about 5' by 15', it is small, cute, not heated. I wouldn't return. Easy walk to plenty of restaurants and the train. Click here to learn more or control your settings. Stay at this 4-star romantic hotel in New York. The rooftop pool was one of the main reasons for me to book the Hotel but upon Arrival I was told the pool is closed even though the Website stated otherwise. My apologies for the couple of challenges took place. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Weekend trip to NYC stayed here for two nights. Don’t have an account? Stayed here for a week with my husband. You can learn more about it in our privacy policy. Staff wasn't the friendliest. In my eyes a concierge should have good local information yet he didn't have a clue which services ran where at weekends and because of his information we got lost a couple of times.The hotel is in a good location, times square is only 5 minutes away on the subway. As mentioned I tried to speak with a Manager in charge several times and did not succeed. Room types may vary. Also we were told 20% off at restaurant Chowder, and at pool top, but we only got 10% discount. All are warmly decorated in earthy color palettes, with sophisticated mid-century furnishings and Art Deco flourishes like sunburst mirrors, geometrically patterned carpeting and wall coverings. It's really close to hell's kitchen which is full of great restaurants.The bed was comfy and the room and bathroom were cleaned to a really high standard every day. Taxes and fees that are shown are estimates only. Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. The AC at the hotel worked horribly, last night there we had to stay in separate rooms. - See 8,449 traveler reviews, 1,891 candid photos, and great deals for The Empire Hotel at Tripadvisor. When NYC tap water is among the best water you can get? We had a good view of Lincoln Center on one side and normal busy NYC streets on the other with hint of park on the other. I asked to speak with a Manager in charge more than once and they found excuses for me not to talk to someone. Dear mallenmallen,Thank you for your most recent stay with us. Each time I stay there I remember why the last time I said I will not stay here again. Across the street from Lincoln Center where we saw free outdoor concerts. :-) Beds were comfy. Bar and lobby atmosphere excellent, great location, good value for money. The 427 rooms and suites at The Empire Hotel showcase the same sexy, bohemian NYC allure of our lobby. Calling New York City home is still pretty surreal. The pool on the roof was closed for renovation but on a sunny day this must be a lovely place to hang out in. Sofa bed for my colleague to sleep on, wasn't made up first night despite asking..The air conditioning was uncontrollable, loud and disrupted our sleep and froze you after leaving the shower..The water in the room is 8 dollars a bottle... Dear nicholasb640,Thank you for your most recent stay with us. Chuck Bass! It's right by the subway to take you downtown. Plus the place is still dark and creepy. Pros - visited for our honeymoon last year and they gave us a bottle of champagne, the lobby is gorgeous with so much character, the rooms are lovely, they do a "Chuck Bass" cocktail for Gossip Girl fans, great location. Dear jvdc1389,Thank you for taking the time to provide us with your feedback on your most recent stay at the Empire Hotel. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Review collected in partnership with this hotel. Pros - visited for our honeymoon last year and they gave us a bottle of champagne, the lobby is gorgeous with so much character, the rooms are lovely, they do a "Chuck Bass" cocktail for Gossip Girl fans, great location. Your NYC Trip planning & itineraries. : The Empire Hotel - See 8,448 traveller reviews, 1,891 photos, and cheap deals for The Empire Hotel at Tripadvisor. Please send me the details of your reservation so I can look further into this matter.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com. Highly recommend going to the rooftop bar for some great views, drink and dancing. So if you are going to Lincoln Center and want to walk comfortably to your hotel, for now The Empire is still the only "it." Please enter your email address to reset your password. Once they learned it was Ann's birthday they upgraded us and left wine in her room. more. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Beautiful hotel and the staff was exceptionally welcoming and attentive, Marriott Autograph Collection Hotels in New York City, Hotels near ExtraVertical Climbing Center, Hotels near Lincoln Center for the Performing Arts, Hotels near New York Public Library for the Performing Arts, Hotels near 66th St – Lincoln Center Station, Hotels near 59th St – Columbus Circle Station, Hotels near 68th St – Hunter College Station, Hotels near 81st St – Museum of Natural History Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near American Musical & Dramatic Academy New York, NY, Hotels near John Jay College of Criminal Justice, Hotels near Alvin Ailey American Dance Theater, Hotels near New York Institute of Technology, Hotels near Mannes College The New School for Music, Hotels near City University of New York, Hunter College, Hotels near New York School of Interior Design, We compared the lowest prices from 12 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 15 websites. Overall I was quite underwhelmed. Browse Our Accommodations in New York City. Every day for the past 3 days they've been charging my card $100+ and they are failing miserably with helping resolve the issue. Central Park is literally a 5 minute walk away, a little slice of paradise in such a busy city. Hope you email me directly with some details if you like.Please let me know if I can be of assistance and hope you come and visit us once again.Best regards,Atif YoussefGeneral Manager gm@empirehotelnyc.com. CarlosOrihuela, Manager at The Empire Hotel, responded to this review. Add an image The main Room Price of hotel was ok for NYC. Dear MrsMarsden21,Thank you for your feedback and for your recent stay. Go to get drinks but can't recommend staying. I have stayed, on and off, at the Empire Hotel over the last 30 years + only because it is across the street from Lincoln Center. We stayed 4 nights in a double queen room. Review tags are currently only available for English language reviews. I love hooking all of you up with the inside scoop, top attractions, events and everything in between. Review tags are currently only available for English language reviews. Please send me the details of your reservation so I can look further into this matter.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com. I stayed there for one reason and one reason only - Chuck Bass "bought" it.What a let down!! Dear Angela S,Thank you for a great review! Dear KazBaz59,Thank you so much for taking the time to write your feedback. For any media related topics / partnership requests please contact: Register now - it’s free! The Empire Hotel: After the Chuck Bass Cocktail! We stayed at The London and loved it, we will most likely not return to The Empire Hotel. I’m so happy to see that you enjoyed your stay at The Empire Hotel. Fans of the show will be happy to learn that the luxurious four-and-a-half star landmark hotel said to be owned by the Bass family exists in real life, and it’s located along Madison Avenue in Midtown Manhattan. We stayed at The London and loved it, we will most likely not return to The Empire Hotel. Commentdocument.getElementById("comment").setAttribute("id","a80dd6d174ef0cd795ad2e239f08ec75");document.getElementById("e54eea4e91").setAttribute("id","comment"); Save my name and email in this browser until I comment again. Our team here is passionate about creating positive experiences and I’m glad we were able to do so for you. Staff wasn't the friendliest. We visited the Empire celebrating my friends 60th birthday this month. Review collected in partnership with this hotel. Dear William W, Thank you so much for taking the time to write your feedback. We had a great weekend at this hotel. Bathroom was nice size and the shower area may need to be freshen up but overall it was fine. The only downside to its location is there isn't much choice for food close by. I'd advise taking your own water/drinks as prices were a bit steep ($8 for a bottle of water). Dear shoelessrose,Thank you for your feedback and for your recent stay. :-), Dear Alice,Thank you so much for taking the time to write your feedback. My sheets were also dirty and even though I asked for them to get changed, that did not happen. Booked a last minute room for me and the girlfriend. I booked a king size room with city view and though I received a king size bed the room was too small for a king size and the bed should have not been larger than a queen. Dear MrsMarsden21,Thank you for your feedback and for your recent stay. :-) Beds were comfy. I loved the location, it was a great area. Dear Angela S,Thank you for a great review! At Booking.com you can often find special promotions that allow you to save up to 20% on hotel rates. In NYC rooms tend to get dry and stuffy, but then the A/C is blowing right on you as the rooms are so small. The bartender knew right away, lol. Room was nicely decorated and bed was very comfortable. Times Square was approximately a 15 minute walk away so you still feel really central. Cool decor. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. I am very sorry to learn about your most recent experience in our hotel. Will book here again, but will not go to NYC in the summer months again! The AC at the hotel worked horribly, last night there we had to stay in separate rooms. sabrina@lovingnewyork.de, For any other questions please contact: Hello@loving-newyork.com, About us | Imprint & Contact | Privacy Policy | Terms & Conditions | Cancellation Terms. New York City Tourism New York City Hotels Nadine KOur sincere apologies for not meeting your expectation during your stay, it is never a good thing to read that we have fail to deliver a positive experience. Dear shoelessrose,Thank you for your feedback and for your recent stay. I cannot recommend this Hotel at all. I was a guest at the Empire Hotel in New York about a week ago and I can honestly say: NEVER AGAIN!There were several issues with my room that I was extremely unhappy with and which I addressed right at the first night at the Hotel but I did not receive any help from the staff. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Please do not hesitate to contact me directly at the Hotel as I would be more that happy to assist in arranging your reservation the next time your travels bring you to NYC. In my eyes a concierge should have good local information yet he didn't have a clue which services ran where at weekends and because of his information we got lost a couple of times.The hotel is in a good location, times square is only 5 minutes away on the subway. The pool closes at 9pm which sucks. Cool decor. We had a lovely junior suite on the 10th floor and it was an L shaped room with bed on one end and sofa in the other. But the rooms are badly in need of attention. We didn't pay $60 to valet park, found a lot behind the hotel for $40/day. Tapestry Collection by Hilton Hotels in New York City, Hotels near ExtraVertical Climbing Center, Hotels near Lincoln Center for the Performing Arts, Hotels near New York Public Library for the Performing Arts, Hotels near Vivian Beaumont Theater - Macbeth, Hotels near 66th St – Lincoln Center Station, Hotels near 59th St – Columbus Circle Station, Hotels near 68th St – Hunter College Station, Hotels near 81st St – Museum of Natural History Station, Hotels near (EWR) Newark Liberty Intl Airport, Hotels near (JFK) John F. Kennedy Intl Airport, Hotels near American Musical & Dramatic Academy New York, NY, Hotels near John Jay College of Criminal Justice, Hotels near Alvin Ailey American Dance Theater, Hotels near New York Institute of Technology, Hotels near Mannes College The New School for Music, Hotels near City University of New York, Hunter College, Hotels near New York School of Interior Design, We compared the lowest prices from 17 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 15 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 16 websites. We came into town to see a show and decided to stay the night.The location is the best feature, it's a short walk from Columbus Circle so there are several subway trains you can use, and it's right across the street from Lincoln Center. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are a family of four and loved this hotel. more. Looking forward to your next stay at the Empire. The only downside to its location is there isn't much choice for food close by. Great hotel, will be staying here again. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. , Terrific bar tenders. Best regardsAtif YoussefGeneral Manager gm@empirehotelnyc.com. 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Kennedy Intl Airport, Hotels near American Musical & Dramatic Academy New York, NY, Hotels near John Jay College of Criminal Justice, Hotels near Alvin Ailey American Dance Theater, Hotels near New York Institute of Technology, Hotels near Mannes College The New School for Music, Hotels near City University of New York, Hunter College, Hotels near New York School of Interior Design, We compared the lowest prices from 17 websites, We compared the lowest prices from 13 websites, We compared the lowest prices from 18 websites, We compared the lowest prices from 15 websites, Hampton Inn Manhattan Madison Square Garden Area, We compared the lowest prices from 14 websites, We compared the lowest prices from 20 websites, We compared the lowest prices from 16 websites. Cons - very expensive - the room, the items in the room, the bar, the pool is tiny, the hotel was very busy in the evening as they have a rooftop bar, we had a cockroach in our room but they did upgrade/move us quite quickly and offered to help with our luggage, staff were ok but not overly friendly, terrible wifi. The front desk staff took care of it right away but I have to wonder how and why that happened. You are better off to choose an alternative, if you have the chance! I was treated with Respect and a smile. Your email address will not be published. The bathroom was small and the shower flooded the bathroom, when we talked to to reception about this we were told "it's supposed to do that" which is obviously rubbish and it is just poorly designed. The bar is attractive, and there is a mezzanine above where you can take your drink & people watch, and some of them are entertaining to watch! Our room was okay, the wallpaper was a little tired in places. The tiles in the bathroom were coming off the wall, coding on walls and doors were coming off, etc. The iconic Empire Hotel New York is well known as the empire of Chuck Bass from the television series Gossip Girl. He stated that Chuck Bass would be here any moment. Please send me your booking details so I can further review your Room Service order.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com. The Empire Hotel New York is very popular and has a high recommendation rate. I loved the location, it was a great area. I was travelling solo and am a huge GG Fan. We checked in at 5pm on a Saturday, went right out, were back around midnight, and before 8AM Sunday there was a bill slipped under the door for several mini bar items that we hadn't used--even if we had used any, how would they have known during that timeframe? I was due to meet friends to go to the Metropolitan Museum so just had to rearrange for my cousin to dump her bags at the porters and meet us instead of being able to get in the room. Browse Our Accommodations in New York City The 427 rooms and suites at The Empire Hotel showcase the same sexy, bohemian NYC allure of our lobby. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. I am very sorry to learn about your most recent experience in our hotel. Stayed here for a week with my husband. Trouble started after check out. He stated that Chuck Bass would be here any moment. New York City Tourism New York City Hotels The bar staff could use a refresher course on hospitality and the front desk staff could benefit from a refresher course, as well; but overall the rooms were nice, the beds comfortable and the room service and housekeeping staff excellent. By clicking on or navigating the site, you agree to our use of cookies. More, Dear MissBlair123,Thank you for your feedback and for your recent stay. At least now there are more dining options than in the days of he Vampire, both inside and outside the hotel. Comparison of the New York Attraction Passes. Taxes and fees that are shown are estimates only. Rooms in older buildings are going to be small, there is no getting around it. more. Book your room at the Empire & get a great deal. Great services, average rooms, multiple problems experienced with room (tv didn't work; AC was unreliable so room temp was uncomfortable the whole stay; they ran out of coffee for the rooms--how is that possible in NYC? Had a welcoming and wonderful experience at the bar at the Empire. All are warmly decorated in earthy color palettes, with sophisticated mid-century furnishings and Art Deco flourishes like sunburst mirrors, geometrically patterned carpeting and wall coverings. Room service left many things to be desired but overall it was a good stay. Roof top bar was fabulous. They were everywhere! I am very sorry to learn about your most recent experience in our hotel. The bartender knew right away, lol. : The Empire Hotel - See 8,448 traveller reviews, 1,891 photos, and cheap deals for The Empire Hotel at Tripadvisor. One block walk to Central Park! Empire Lobby Bar In its glamour and decadence, The Empire Hotel Lobby Bar offers a convenient and well deserved respite from the hustle of New York City. After just a few days we noticed a horrible smell of damp from the bathroom even though the room was cleaned daily.The concierge was helpful but at times gave us the wrong information regarding the subway at the weekend. The rate I got on Priceline was pretty good. Dear mallenmallen,Thank you for your most recent stay with us. Friendly staff. We have begun renovation in our guest rooms already and anticipate to complete all guest floors before the end of Summer. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Jeanie ClintonThank you for your feedback and your suggestions...is it unacceptable for the behavior and mannerisms that you have conveyed: our sincere apologies.Safe TravelsGM Empire Hotel. I was treated with Respect and a smile. Chuck Bass’ suites at The Palace and The Empire. As the Assisstant General Manager I am disappointed to hear that your positive experience at the Hotel has been overshadowed by the challenges you are experiencing with billing. The swimming pool is about 5' by 15', it is small, cute, not heated. Room service left many things to be desired but overall it was a good stay. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Atif Y, General Manager at The Empire Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. More, Dear MissBlair123,Thank you for your feedback and for your recent stay. Review tags are currently only available for English language reviews. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please send me your booking details so I can further review your interaction with our Concierge staff.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com. Empire Hotel New York on the Upper West Side, Making a reservation at The Empire Hotel New York. Our sincere apologies for not meeting your room temperature expectations. Will book here again, but will not go to NYC in the summer months again! Register for myNY now and start planning the perfect trip to New York City! For the most part the room was ok, bathroom was a little small, towels were on the desk. Chuck Bass! The room was "spacious" for NY ;) and overall was pretty clean. PJ clarkes next door is a must though. The hotel is very trendy, with cool couches in the lobby. The hotel's "Chowder House" is average in a City where average won't do. The location is great, right next to the subway - which for $3 can take you anywhere in the city/Brooklyn. I wouldn't expect any staff to enter the room on a Saturday night unless I asked. Popular attractions Metropolitan Opera House and Lincoln Center are located nearby. The bed is super comfortable! Start of your trip: We will remind you with current events when you are in NYC! I’m so happy to see that you enjoyed your stay at The Empire Hotel. Please send me your booking details so I can further review your Room Service order.Regards,Carlos OrihuelaAssistant General Managercorihuela@empirehotelnyc.com.